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Frequently Asked Questions
 What kind of devices can Build!IT interface with?
Build!IT interfaces with Portable CMMs. For a full list, please check our device interfaces page.  Back to Top
What file formats does Build!IT support?
Build!IT interfaces with industry-standard CAD formats. For a full list, please check our CAD interfaces page. Back to Top
What are the system requirements to run Build!IT?
**Examples of graphics cards used in-house at BuildIT Back to Top
As a customer, how do I get support from BuildIT?
Support requests can be made by email to support@builditsoftware.com or by phone to 1-514-369-4055 x1. You can find more information regarding support requests on our support page. Back to Top
Which version of Build!IT can I run with my dongle?
To find out which version the dongle enables, plug your dongle into your computer and open Build!IT. In the menu bar, click Help and then click About Build!IT. The first two digits of the License number (in the example below, 32) stand for the latest version the dongle can enable (v3.2 in the example). It can enable any version beginning with those digits and any previous versions as early as v3.0. Back to Top
What PC specs do I need to be able to load a large model?
To optimize your PC for loading large models into Build!IT, please check our Recommended System Requirements. Back to Top
How do I update my dongle license for Build!IT V3?
1
Close Build!IT
 2
Open the email you received from BuildIT which contains your license information.
 3
Run the BuildIT License Utility:
Start > Programs > Build!IT 3.X > License Utility.  4
Attach only the 1st license usb dongle (S/N 112###) to your computer.
(Please unplug any dongles you are not currently updating)  5
COPY & PASTE the first line of your Update Code into the Update License input box.
(It is very important that you copy and paste only one line at a time)  6
Click the Update License button.
  7
If you have more than one line of code per license:
Repeat steps #5 and #6 with each of the lines of code, one line at a time  8
If you have more than one license to update:
Repeat steps #4-7 with the next license number.  9
Congratulations! You have successfully updated your Build!IT license!
 Back to Top
How do I update my dongle license for Build!IT V2?
1
Close Build!IT
2
Open the email you received from BuildIT which contains your license information.
3
Run the BuildIT License Utility:
Start > Programs > Metrix Build!IT 2.X > Metrix License Utility.  4
Attach only the 1st license usb dongle (S/N 111###) to your computer.
(Please unplug any dongles you are not currently updating) 5
COPY & PASTE the first line of your Update Code into the Update License input box.
(It is very important that you copy and paste only one line at a time) 6
Click the Update License button.
7
If you have more than one line of code per license:
Repeat steps #5 and #6 with each of the lines of code, one line at a time 8
If you have more than one license to update:
Repeat steps #4-7 with the next license number. 9
Congratulations! You have successfully updated your Build!IT license!
Back to Top
Can I run Build!IT v2.3.3 in Windows 7?
Yes. Simply right-click on the setup file and choose Run as administrator. Back to Top
Have a question that we haven't answered here? Contact us for more information. Subscribe to our YouTube channel, BuildITSoftware, for info, tutorials and product updates. |
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